TRECHIT SOLUTIONS
PRIVACY POLICY
Effective Date: 2/1/26

TrechIT Solutions (“TrechIT,” “we,” “us,” or “our”) is committed to protecting the confidentiality and security of client information. This Privacy Policy explains how we collect, use, disclose, and safeguard information obtained through our website, service agreements, support systems, and business communications.

Information We Collect

We may collect information necessary to provide managed IT services, including:

• Name, company name, and title
• Business phone number and mobile phone number
• Email address
• Billing and payment information
• Technical system information related to service delivery
• Communications associated with support tickets and projects

We collect only information reasonably necessary to perform contracted services.

How We Use Information

We use collected information to:

• Deliver managed IT services
• Create and manage support tickets
• Provide incident response and technical assistance
• Coordinate maintenance and project work
• Issue operational and security alerts
• Fulfill contractual and legal obligations

TrechIT Solutions does not sell personal information.

Mobile Information and SMS Opt-In Consent

If you provide a mobile phone number and consent to receive SMS communications, your mobile number and SMS opt-in consent will be used solely for operational communications related to the IT services we provide.

TrechIT Solutions does not sell, rent, transfer, disclose, or share mobile phone numbers or SMS opt-in consent with any third parties or affiliates for marketing, promotional, or advertising purposes.

Mobile phone numbers and SMS opt-in consent are used exclusively for direct communication between TrechIT Solutions and authorized representatives of our client organizations.

Information Sharing

We do not sell personal information.

We may share information only with service providers and contractors who perform services on our behalf and are contractually obligated to safeguard such information, or when required by law.

Mobile phone numbers and SMS opt-in consent are not shared with third parties or affiliates for marketing or promotional purposes.

Data Security

TrechIT implements administrative, technical, and physical safeguards designed to protect information from unauthorized access, disclosure, alteration, or destruction.

Data Retention

We retain information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

Your Rights

You may request access to or correction of your information by contacting us directly.

Updates

We may update this Privacy Policy periodically. The effective date reflects the most recent revision.

Contact Information

TrechIT Solutions
1-888-788-5022
support@trechit.com
https://trechit.com