TRECHIT SOLUTIONS
PRIVACY POLICY
Effective Date: 2/1/26

TrechIT Solutions (“TrechIT,” “we,” “us,” or “our”) is committed to protecting the confidentiality and security of client information. This Privacy Policy explains how we collect, use, disclose, and safeguard information obtained through our website, service agreements, support systems, and business communications.

Information We Collect

We may collect information necessary to provide managed IT services, including:

• Name, company name, and title
• Business phone number and mobile number
• Email address
• Billing and payment information
• Technical system information related to service delivery
• Communications associated with support tickets and projects

We collect only information reasonably necessary to perform contracted services.

How We Use Information

We use information to:

• Deliver managed IT services
• Create and manage support tickets
• Provide incident response and technical assistance
• Coordinate maintenance and project work
• Issue operational and security alerts
• Fulfill contractual and legal obligations

TrechIT does not sell personal information.

Mobile Information and Data Use

If you provide a mobile phone number, it will be used solely for communications related to the services we provide.

TrechIT Solutions does not sell, rent, or share mobile numbers or SMS opt-in data with third parties or affiliates for marketing purposes.

Information Sharing

We may share information only:

• With authorized employees and contractors
• With service providers acting on our behalf
• When required by law
• To protect legal rights or prevent fraud

All service providers are required to safeguard information appropriately.

Data Security

TrechIT implements administrative, technical, and physical safeguards designed to protect information from unauthorized access, disclosure, alteration, or destruction.

Data Retention

We retain information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

Your Rights

You may request access to or correction of your information by contacting us directly.

Updates

We may update this Privacy Policy periodically. The effective date reflects the latest revision.

Contact Information

TrechIT Solutions
1-888-788-5022
support@trechit.com
https://trechit.com